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Terms of service

The rules for using the store, your account, wallet, gigs, forum, bio pages and the affiliate program.

Last updated Sep 29, 2026 5 min read 15 sections

Summary

These terms apply when you visit our website, create an account, buy products, use your wallet, hire us for a gig, post in the forum, run a bio page or join our affiliate program. By using the site you agree to them. Please also read our Privacy policy, Refund policy, Licensing and Cookie policy.

Your account

  • You must be at least 18, or have a parent's permission, to create an account.
  • Keep your password safe and turn on two-factor sign-in for extra protection. You are responsible for everything done with your account.
  • Give us correct details. We may ask you to verify your email before you can download products.
  • One person, one account. Accounts created to abuse promotions, referrals or reviews may be closed.
  • We may suspend or close accounts that break these terms. You can ask us to close your account at any time.

Buying products

  • Prices are shown in our base currency. Other currencies are for convenience; the base price is what is charged.
  • Your order is confirmed once the payment is received (card, bank transfer, crypto, wallet, or approved manual payment).
  • Products are delivered as downloads in your library with a license key where the product has one.
  • Coupons and sale prices apply only as described and cannot be exchanged for cash.

Licenses and use of products

What you may do with a product depends on the license plan you bought. The details, including domain limits and updates, are on our Licensing page. In short: you buy the right to use the product under its license — not ownership of the product itself — and you may not resell, share or publish the files.

Your wallet

  • You can top up your wallet and use the balance to buy products, pay for gigs, memberships and Profile Pro.
  • Wallet balance is store credit. It is not a bank account, earns no interest and cannot be transferred to other members.
  • Refunds for eligible orders may be returned to your wallet.
  • We may freeze a wallet during an investigation of fraud or a payment dispute.

Memberships and Profile Pro

  • Memberships and Profile Pro run for the period shown when you buy them and renew automatically from your wallet if auto-renew is on and your balance is enough. We remind you before each renewal.
  • You can switch auto-renew off at any time; the plan stays active until the end of the paid period.
  • Products claimed with a membership stay in your library under the membership's terms.

Gigs (custom work)

  • You describe what you need, we send a quote with a price and delivery time, and work starts once you pay the quote (or its first milestone) from your wallet.
  • For milestone quotes, each part is paid, delivered and approved in turn.
  • You can ask for changes to a delivery or approve it. Once approved, the work (or milestone) is complete.
  • If a paid request is cancelled before it is complete, the paid parts that were not yet approved are refunded to your wallet.
  • You own the custom work we deliver once it is paid in full, apart from third-party code and our own reusable components, which you may use in that project.

Community forum

  • Be respectful. No spam, harassment, hate, illegal content or sharing of cracked/nulled software.
  • Links are limited to protect members from scams; breaking the rules can earn strikes, a temporary mute or a ban from posting.
  • You keep ownership of what you post, and give us permission to show it on the site.
  • Moderators may edit, hide or remove posts that break the rules.

Bio pages

  • Your bio page must follow these terms. No scams, malware, adult content, impersonation or illegal content.
  • We may suspend a page that breaks the rules. You will be told why.
  • Your page address can be changed, but popular or reserved names may not be available.

Affiliate program

  • Affiliates earn a commission on qualifying sales they refer, as described on the affiliate page and in your affiliate dashboard.
  • Commissions are held for the refund window before they become available, and are cancelled if the order is refunded.
  • Self-referrals, fake accounts, spam and misleading promotion are not allowed and lead to lost commissions and a closed affiliate account.
  • Payouts are sent to the payout method you choose, may carry a fee and may require two-factor confirmation.

Advertising

Ads on our site are paid placements and are marked "Sponsored". Advertisers must follow our Advertising policy & terms. We are not responsible for the products or services advertised.

Things you must not do

  • Try to break, overload or get around the security of the site.
  • Scrape the site, or use bots to create accounts, post, click ads or buy.
  • Share your license keys or download links with others.
  • Use the site to break any law.

Our responsibility

  • We work hard to keep the site available and our products working as described, but the site is provided "as is".
  • We are not liable for indirect losses, lost profits or lost data. Our total liability for a purchase is limited to what you paid for it.
  • Nothing in these terms limits rights you have by law as a consumer.

Changes to these terms

We may update these terms. The date at the bottom shows the latest version. If a change is important, we will tell you by email or on the site. Continuing to use the site after a change means you accept it.

Contact

Questions about these terms? Contact us.

Questions about this page?

Our team is happy to explain anything here in plain words.

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